Auto Repair in Hamburg, NY

I’ve taken both of my cars here multiple times and consistently have a great experience. The staff is friendly, knowledgeable, and always willing to explain things clearly. Their pricing is fair, they work efficiently, and most importantly, they’re honest and trustworthy. It’s not always easy to find a mechanic you can rely on, but this is definitely one of them. Highly recommend.

Called Cleve Hill tire and auto . From the very first conversation with Bob , I was impressed with his customer service. He was polite , kind and let me know exactly what they do and how much it would cost. I missed the phone call that it was ready so I called back and spoke to Garret, told him I couldn’t come that day because of work and he said the next day was fine. I asked him the price which was exactly what Bob had told me and I asked if any chance they could take my spare off and put my tire on , he said absolutely we can do that. I asked how much it would cost and he told me not to worry about it , that they would take care of it. Also let me say , Garrets customer service was fantastic. I got there to get tire and Garrett and Bob were at front desk with nothing but friendly faces and responses . Told Garrett that I had some things in trunk and not to worry about putting the spare in the under compartment and that they could even just put it back seat. As the work was being done Garrett informed me that my lug nuts were swelling, I believe that was the word he used. He showed me and explained that most factory lug nuts come in a way that it’s not just one solid piece of metal and showed me where water and other things over time cause that. Ask me if I was interested in changing them out at what I thought was a ridiculously cheap amount , but unfortunately I just didn’t have the money that day. Asked if I could come back later and he said absolutely . He reassured me that they were fine to go back on but next time I need to take tiew off for some reason that I would need to change them. Went to my car and went to store , went in trunk to get my bags and realized that even tho I had stuff in trunk , and told them not to worry about putting the spare back to where it belongs , they took it upon them selves to go above and beyond and put my spare exactly where it went. I smiled and was very great ful. 10 out of 10 stars for the whole crew. Way to go guys! Great experience

The friendly staff is honest and efficient, and everything felt smooth and stress-free from start to finish. We’ve come in with many different issues for the past few years and they always go above and beyond to help resolve anything we throw at them. We will continue to have our fleet serviced at the Wehrle Road Cheektowaga location.

Easy to make appointment, work completed on time, easy phone calls during process with their recommendations. Fair price, will recommend to others. Job done right the first time. No pressure, very friendly and normal.

Got me in for a same day inspection the morning of and had all the work done by the time I left work for a very reasonable price. Let me know what things will likely need work within the next year but made it clear they weren’t needed today. Highly recommend them!

They got me in right away. Extremely courteous and nice and they always do a great job. This is a job I’ve dealt with many people that are angry and don’t seem to care but Cleve hill cares about you and your car. If you want great customer service and proffesional care go to Cleve Hill on Camp. I dealt with Tucker and he was great.

From the time I arrived to the time I was done I was informed about everything that I needed as well as what needed to be done soon. The technician Jordan was very thorough!! Unlike Pep Boys which is where I have gone to for all my auto repairs and service for years I did not feel like they were just trying to upsell things to me. I received a text showing pictures of everything that was looked over and it was sorted into 3 categories. What was good, needed right away and things that needed to be done but not right away. Pep Boys always told me how things would take and they have the app where you can check the progress on the service and it was never updated. The one time I was told an hour and after 3 hours I finally asked what was going on with the repair and I got the same response oh it’s almost done. I won’t be going back to Pep Boys! I highly recommend Clevehill auto and tire!!! I’m sorry but I can’t remember the gentleman’s name at the front desk but he was very helpful and informative!!

Here’s a glowing five-star review for your amazing auto experience: 🌟🌟🌟🌟🌟 I recently took my food truck to Cleve Auto Hill, located at 680 Wehrle Dr., and I must say it was an exceptional experience! Though the work I needed was on the pricier side, it was worth every penny. The outstanding customer service, especially by Mr. Garrett, made a significant difference. His attention to detail was impressive, ensuring every concern was addressed thoroughly. The entire team was very pleasant and professional, contributing to a smooth and comfortable experience. I’ll definitely be returning for all my auto needs. Thank you, Cleve Auto Hill!

If you were looking for the most amazing experience when having your car serviced, I highly recommend Cleve Hill auto. Garrett was extremely professional amazing Customer Service. It made me feel comfortable about getting my car serviced at this location. The consistent follow up throughout the day when I had my vehicle at their location was impeccable. I truly appreciate good service and that’s definitely what you will get with Clevel . Thank you

I recently went to this shop as it was the closest to place of living. I had my Honda checked in for some tire issues/oil and to fix my check engine light. I also had no previous appointment and they had took me in without any questions. They communicated effectively and were on schedule with the repairs. They were transparent about further issues and the cost as well. I will definitely make this shop my place to go if I need anything. Great job guys!

Been going to Cleve Hill for years in Hamburg, they’ve been telling me I need to get my brakes done and I trust them… They’ve been really great about waiting until I have the money to do it so we’ll definitely get in there and have it done pronto!! Great service, very professional! Five stars across the board!!

I am so relieved to have found Cleve-Hill Auto & Tire Pros! Tucker at the front desk was fantastic—he took the time to truly listen to my concerns about my Equinox and I never felt rushed. They replaced a hose that was missing, did a synthetic oil change, and 4 brand new tires all while staying strictly within my budget. The team is informative, the payment options are great, and I finally have a shop I can trust. Highly recommend Tucker and the whole team! My equinox is riding so well again..Thank you so much guys!! New Customer for life right here, Hildi

I’ve been using Cleve-Hill for quite some time for under Car services and tires. Today I purchased new tires for my Denali 2500 HD. Brett was very helpful with my decision-making process and tire recommendations. I had a scheduled appointment and the truck was taken in on time. Tucker and his crew at the Hamburg location made a flawless experience. Thanks for great communication and excellent service. You will continue to see me and my family for service and maintenance of all of our vehicles. A++